Application Deadline: January 24, 2025
Location: St Johns, NL
Employment Type: Permanent
Job Type: On-Site
Headquartered in New Glasgow, NS, Crombie is an integrity-driven, caring, and purpose-built organization. It’s why we’ve been voted one of Atlantic Canada’s Top Employers year after year. Here are a few more reasons why we all love where we work:
- An on-site fitness facility, or subsidized fitness centre memberships;
- Corporate discount rates;
- Professional development programs to help you grow and succeed; and
- A strong, diverse culture that promotes thought leadership and interdepartmental collaboration.
There’s no such thing as a perfect candidate. You don’t need 100% of the listed qualifications to add incredible value to our team. If you feel energized thinking about what you could accomplish here, we would love to hear from you.
Our commitment to Diversity, Equity & Inclusion
Crombie values diversity, and is committed to creating and maintaining a diverse, equitable, inclusive, and collaborative culture that is free of barriers, increases equity, and drives stronger business results. We encourage and invite candidates to self-identify on your resume if you are a member from one of the following groups: Members of visible minorities, persons with disabilities, Indigenous Peoples, women, and members of the LGBTQ2S+ community. If you require accommodations during any stage of our recruitment process, please let us know how we can assist you by contacting us at talent@crombie.ca.
Who we are
As one of Canada’s leading REITs, we build spaces that will shape communities and have a lasting impact for generations. Supported by a solid foundation and focused value creation, Crombie is positioned to deliver consistent results and generate long-term sustainable growth.
You’ll join a team of values-driven, caring colleagues. We collaborate, find solutions, and cheer each other on. Our winning culture is rooted in our values: outperform expectations, embody integrity, care passionately, deliver excellence together, and empower one another.
We care for our employees, we support flexible work, compensate with great benefits, and work with you to help meet your career goals. Learn more about us at crombie.ca.
Position Summary
Based out of Avalon Mall, the Team Lead, Backshift Cleaning is responsible for overseeing the backshift cleaning team, ensuring mall common areas are cleaned to high standards while providing leadership, coaching, and support to staff and collaborating with the Operations Manager to maintain a safe and efficient work environment. Additional duties of the Team Lead, Backshift Cleaning include but are not limited to:
- Supervise and lead internal and contract backshift cleaning staff by allocating duties and equipment, ensuring all work is completed to required standards, and acting as a liaison with the Operations Manager.
- Train all team members on the safe, proper operation and routine maintenance of cleaning equipment (e.g., Tennant floor scrubbers, carpet extractors, commercial vacuums), ensuring equipment is used correctly and consistently on each shift as required.
- Complete staff schedules, collect and submit timesheets and vacation requests to Operation Manager.
- Foster a supportive, inclusive, and accountable team environment by coaching, motivating, and empowering staff to take ownership of their work and professional growth.
- Support team engagement initiatives and contribute to a positive team culture that aligns with organizational values.
- Demonstrate understanding of the importance of safety in the workplace and follow all health and safety procedures while identifying OH&S concerns or improvements.
- Partner with the Operations Manager to support the resolution of tenant, employee, and building concerns.
- Conduct routine inspections of mall common areas including corridors, entrances, washrooms, and service areas to ensure cleaning standards are met before opening.
- Assist with hiring, onboarding, and training of new team members and oversee training of all new contract cleaning staff.
- Manage the care, storage, and maintenance of all cleaning equipment and coordinate supplies and maintenance needs with the Operations Manager
- Responsible for general mall common area cleaning, including but not limited to:
- Removing garbage and waste from all common areas, corridors, and service spaces.
- Cleaning and disinfecting washrooms, touchpoints, fixtures, and high-contact surfaces.
- Sweeping, vacuuming, dry and wet mopping, scrubbing, and waxing floors, hallways, and stairwells.
- Cleaning windows, interior walls, ceilings, and architectural features.
- Dusting, wiping, and maintaining mall fixtures and seasonal décor.
- Managing recycling and waste streams in line with mall policies.
- Supporting seasonal and deep cleaning projects such as winter salt removal and large-scale floor care.
- Maintaining plants and interior greenery as required within common areas.
- Engages across all levels of the organization to create and promote a safe and respectful work environment.
- Other special projects and tasks as assigned.
The profile we are looking for
- Minimum 5 years of janitorial or custodial experience in a commercial environment considered an asset.
- Demonstrated people leadership skills considered a strong asset.
- Strong commitment to providing excellent customer service.
- Proven time management and organizational abilities.
- Basic computer proficiency (timekeeping systems, email, etc.).
- Strong communication, interpersonal, and organizational skills.
- Demonstrated commitment to the safety and security of customers, tenants, and team members.
- Clear criminal record check.
Physical demands may include:
- Capability to meet the role’s medium physical demand level – lifting and/or carrying: seldom 26 – 50 pounds; occasional 26 – 50 pounds.
- Constant standing
- Frequent walking and reaching
If you are interested in this opportunity, please submit a cover letter and resume
To: talent@crombie.ca
Subject: Team Lead, Backshift Cleaning – Avalon Mall
Crombie offers competitive compensation packages tailored to each role. External salary estimate websites are not affiliated with us and are not monitored for accuracy. Specific compensation details will be discussed with selected candidates during the recruitment process. We look forward to reviewing your application.
Crombie thanks all applicants for their interest. Only those selected for an interview will be contacted.
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